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What after sales service do you provide?

2026-09-14

We provide long term after sales support, size adjustment guidance, batch quality follow up and repeat order stable consistency guarantee. Our sales team offers 24-hour online response for all cooperation questions. In the event of any problems, we will consult with the customer to reach a mutually agreeable resolution.

Can I modify the sample multiple times before bulk order?

Related questions

Can I modify the sample multiple times before bulk order?

Yes, but limited to 3 revisions. If the revision is initiated by you (not our fault), a sample fee is required. We'll cover the cost if it's our mistake. Bulk production starts only after your final sign-off.

Do you provide QC inspection reports?

All bulk orders undergo multi stage QC: fabric inspection, stitching check, size measurement, print/embroidery verification and final packing inspection. We support customized QC standards for high end brand requirements.

Can you adjust fabric weight and texture for high end positioning?

Yes. We supply heavyweight combed cotton, modal blend, fine twill, french terry and organic cotton fabrics. We support custom GSM, soft finishing, anti shrink and color fixing treatment to ensure premium hand feel and stable quality.

Can I customize full brand packaging and private labels?

Yes. We provide one stop private label service, including custom woven neck labels, care labels, leather tags, custom hangtags, brand poly bags, logo cartons and eco friendly packaging, ready for retail shelf and online store sales.

Can you support US/EU standard sizing?

Absolutely. All patterns follow strict US and EU mature men sizing standards. We also support custom size charts, personalized shoulder, sleeve and waist proportion adjustment for brand exclusive fitting.

What crafts do you recommend for premium men's clothing?

We recommend low key luxury finishing for mature lines:
Water based screen printing, subtle matte print, fine flat embroidery, woven labels, leather patches, silicone tags.

GET IN TOUCH WITH Us

Kangnai Apparel is a professional custom apparel manufacturer with independent import & export rights and ISO9001 certification.

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Contact: Cai

Tel: +86 17701909453

E-mail: cai@kangnai-apparel.com

Address: Room 101, 1 Floor, B Building No. 26, Huanxi North Road, Tianhe District, Guangzhou, Guangdong Province

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